Try using only one connection thread when connecting to this particular server (Site Settings | Options).Ĩ) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router).ĩ) Do a traceroute to the destination to verify all routers along the connection path are operational.ġ0) Verify that your subnet mask is setup properly.ġ1) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP.ġ2) Verify that your anti-virus software is not at fault (try disabling it). 192.168.0.XXX:22 (ip = 192.168.0.XXX).ĮRROR:> The remote host actively refused the attempt to connect to it.ġ) Verify that the destination server name or IP address is correctĢ) Verify that the connection port number is correct (under Site Settings | Type tab).ģ) The remote server may be temporarily or permanently inaccessible (try again later).Ĥ) Verify that you have chosen the right protocol (SSH2, SSL, FTP, etc.) and have setup all required options for that protocol.ĥ) Verify that the destination IP address and port numbers are correct.Ħ) The remote server may be refusing multiple connections from the same client. 003, and etc.STATUS:> Getting listing "". If the report is split, select multiple files. This tool is the client interface to the Windows Package Manager service. In the right frame, go to the /tmp/collect folder and select the report file. The winget command line tool enables users to discover, install, upgrade, remove and configure applications on Windows 10 and Windows 11 computers.In the left frame, select the folder where you want to save the report. Enter the KATA CN address and your credentials.Pscp.exe "C:\Users\Administrator\Desktop" Download the report via the graphical WinSCP client Pscp.exe "C:\Users\Administrator\Desktop"Įxample of the command for the split report: Ls /tmp/collect | grep -E $ | grep -o collect.*tar.gz | sort -uĮxample of the command for the report which is not split: To find the name of a split report, run the command through PuTTY: To see the list of available reports, run the command through PuTTY: To check if the script has been updated, run the following command once again:.In the console, run the following commands in Technical Support Mode:Įcho "063953d85755f93988da14a352693421 collect-1.0-p圓-none-any.whl" | md5sum -c & sudo pip install -force -no-dependencies collect-1.0-p圓-none-any.whlĮnter the password for the admin user if prompted while running the command.Upload the script to the /home/admin/ folder in KATA CN using a console or graphical SCP/SFTP client according to the instructions.Download the latest version of the diagnostic script.Submit a request to Technical Support through Kaspersky CompanyAccount and clarify whether you should update the script for your version.
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